Email Support

For technical support, credential verification questions, feature requests, or general inquiries. Message us here.

Response Time

We typically respond within 24-48 hours during business days.

What to Include

• Detailed description of your issue or question
• Your candidate number (if applicable)
• Steps to reproduce (for technical issues)
• Your browser and operating system
• Screenshots, if applicable

Documentation

Before reaching out, check our FAQ page or Tutorial — your answer may already be there.